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Privacy Policy

Author:
Vivekanand PulijalaVivekanand Pulijala avatar
Checked by:
Simon PilkingtonSimon Pilkington avatar
Updated:
Oct 28, 2024

1. Services

By using the services, you agree to the terms and conditions stated in the Privacy Policy section, such as cookie, web beacon, or any other similar online technologies.

We only retain and process data solely about purchases made and support considerations as per Article 6(1)(b) of the General Data Protection Regulation (GDPR). This includes only the information you provide for the services presented on our website.

We do not request or capture more information than we require to provide you with quality service. Note that this Privacy Policy may be amended and reviewed from time to time to communicate the most current version. Please check back often to this page to keep updated.

2. Cookies

Cookies and similar technologies, such as pixel tags and web storage, enable us to gather a lot of information. Cookies are data stored in your browser or hard drive that helps a website remember about you for the duration of the visit or a bit longer.

Continued use of this website means you agree to the use of cookies. In some cases, you may receive a message asking you to accept cookies. To process your request, you must type ‘OK’ if you agree to the processing of your personal data.

This pop-up will not reappear unless you clear your cookies from this website. Cookies are normally accepted in most browsers; however, users can disable them. However, disabling this option may affect the inaccessibility of certain website features.

3. Data Sharing

Safeguarding the user data is our utmost priority and we only pass on your details to our partners with your permission. If we seek your consent to collect your data, you will be informed clearly of how and for what the data you provide will be used and transferred.

However, even if you have provided your consent, we do this where the partners have a privacy policy that obeys all the regulations of the General Data Protection Regulation, and we safeguard your data by insisting that it will be processed responsibly.

4. Required Timeline

Note that the collected data can only be held as long as necessary and only for service purposes as per General Data Protection regulation. Once it is no longer needed, the data will be deleted immediately.

Also, the collected data is only used for the services or purposes mentioned in our entry on the Data Protection Register.

5. Payment Processing Data

Please note that currently, we do not use our website as a platform to receive or process payments. If we decide to take any payments in the future, they will be made via third parties who process the transactions.

Specifically, GDPR, Article 6(1)(c), requires that we process information about all payments we make to meet our current legal obligations of tax and VAT charges.

Your card and payment information is also safe because we do not capture or retain such details.

7. Our Word

Your data is safe with us and we do not supply our list of subscribers/email addresses for commercial use. Your contact information remains secure and is used only to communicate with you about our services.

8. Email Content and Updates

We also use email service to send our website's newsletters to customers who subscribe to the service. All our subscription emails also contain directions on how the user can unsubscribe from our list if they do not wish to receive further emails from us.

However, you wish to proceed to subscribe, enter the required details on the email subscription page and submit the info to us. Our organization's email list service is an ‘opt-in list’; in this way, we do not send emails to those who have not subscribed to it. This consent is provided following the regulation of General Data Protection Regulation (GDPR) under Article 6 (1) (a).

9. Data storage and Backup

The user data and email subscription data that we collect on our website may be forwarded to third-party service providers. We assure you that this is only for administrative reasons and safely retained to back up and store your data.

This data is only used to provide you with relevant services and will not be used for any sort of commercial purposes.

10. Customer Requests

As a customer on our website, you can contact us and ask for details of the data we collected about you at any time. You can also request that any such data be amended or deleted free of charge from us.

Having said that, please note that if you request the deletion of your data from our website, this action may prevent us from providing any offers relevant to your previous purchases on our platform.

11. Product Updates

As new products or services and related updates are introduced, we may send relevant emails to existing customers who have enquired or registered with us about these services.

You can subscribe to our newsletter to get updated with ongoing services and products on our site.

12. Spam

We aim to provide quality service and do not send unsolicited junk or spam mail to your email addresses. We are obliged to comply with the provisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you can unsubscribe if you wish not to receive emails from us.

13. Contact Us

We suggest reading this privacy policy occasionally to see if there are any amendments or updates. However, if you have any relevant queries about our Privacy Policy, you can get in touch with us by emailing us or using our contact form.